Zappix Launches Fintech Solution For Automated Customer Self-Service
Summary
Zappix, the leader in On-Demand Customer Service technology, has launched a new fintech solution designed to deploy quickly and easily adapt to a wide variety of use cases. “The easy to use Zappix Studio, built-in campaign manager, and frictionless integrations to backend systems make launching new services fast and simple.” The new digital self-service fintech solution will help clients better serve their customers by reducing the number of calls to live agents, dramatically cutting down the Average Handle Time (AHT) and helping control contact center costs. Zappix visual experiences and powerful robotic process automation (RPA) combined with fast APIs have created the next generation in fintech solutions. Zappix customers enjoy a simplified yet comprehensive collection process, with greater automation and self-service capabilities, leading to an increase in success rates, benefiting all parties involved. Zappix clients can further proactively reach out to debtors via SMS or email to directly encourage fast and simple payment using the new fintech solution.
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