Product update: built-in screen capture - add videos and screenshots to help desk tickets

▤ Summary

Make sure you have a modern browser like Chrome or Firefox, this wont work in Internet Explorer 1. Open the "new help desk ticket" form and click the "capture screen" link below the textbox 2. You will be prompted if you would like to capture the entire screen or select an application window to record. We hope this new feature will help dramatically increase your customer support performance. And then wait for hours or even days cause taking a screenshot (not to mention recording videos) can actually be challenging for a non tech savvy person.

▦ Linked Companies

Jitbit

$50M to $100M