Cisco acquires Voicea, aims to add transcription, analytics to WebEx
Summary
Cisco said it will acquire Voicea, a company that provides real-time meeting transcripts, voice search and highlights, in a bid to bolster its WebEx collaboration platform. WebEx competes in a crowded field that includes companies ranging from BlueJeans to Microsoft to GoToMeeting to collaboration darling Zoom. Cisco plans to use Voiceas technology to provide meeting notes and analytics and ultimately "turn talk into action. Cisco touted Voicea as a way to engage employees in meetings, add calls to messaging streams, personalize and limit fear of missing out since there are transcribed notes. The Voicea deal also plays into Ciscos strategy to create cognitive collaboration that leverages AI and machine learning to enhance video and voice meetings.
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