A Partnership Built to Improve Customer Satisfaction and Contact Center Performance
Summary
Bright Pattern, the leading provider of omnichannel contact center software, today announces its partnership with Robert C. Davis and Associates. Bright Pattern Contact Center will help Robert C. Davis and Associates provide the most effortless and personalized omnichannel technology to companies looking to revolutionize customer communications in their industry. “The technology and expertise that Bright Pattern brings to the client, coupled with the people development skills of Robert C. Davis and Associates, make for a combination that will surely deliver the best customer experience for our clients’ customers.” Robert C. Davis and Associates is solving common contact center pain points by partnering with Bright Pattern to provide a flexible, mature, scalable, compliant, and feature-rich omnichannel contact center platform. “Robert C. Davis and Associates helps companies create a world-class customer experience through their consulting practices,” said Brian Hays, Senior Vice President of Bright Pattern. Bright Pattern allows companies to offer an effortless, personal, and seamless customer experience across channels like voice, text, chat, email, video, messengers, and bots.
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