Tactful AI attracts fresh investment from Hatem Dowidar ahead of 2027 Series A
Summary
Tactful AI secured an undisclosed investment from Hatem Dowidar as it extends its pre-Series A round. The Egypt-based startup builds an agentic AI customer experience platform that automates workflows and analyzes conversations across multiple channels. It plans to launch next-generation technology that will let enterprises create and change CX workflows in hours instead of months while keeping human oversight in place. The company also highlighted strong recent growth in ARR and customer conversation volume as it prepares for a Series A round in 2027.
Funding
Amount
-
Total raised
Date
October 20, 2026
Announcement date
Investors
-
Lead investors
Company
tactful.ai
Funded company
AskAI Classifications
Sectors
No sectors detected
Functions
Sales and Customer Experience
Developer and IT Infrastructure
General Sales Software
Linked Companies
Tactful AI
up to $1M