New World of Hyatt Mobile App Provides Loyalty Members With a More Personalized and Seamless Travel Experience
Summary
We are adding to the number of ways in which we are listening to and caring for our members,” said Julia Vander Ploeg, senior vice president, global head of digital, Hyatt. “ For some members, maintaining their routine while traveling is dependent on knowing more about the hotels’ workout facilities or simply being able to watch their favorite shows via Chromecast. The relaunched app is another way we are adding value for and extending care to our members throughout their travel journeys by adding more relevancy before, during and after their stays, and making it easier to explore Hyatt’s growing brand portfolio.” As part of the app relaunch, World of Hyatt members have the opportunity to earn 500 Bonus Points per qualifying stay booked at participating Hyatt hotels and resorts, M life Rewards destinations, and Small Luxury Hotels of the World (SLH) destinations through the World of Hyatt app. With more than 16 million members, World of Hyatt offers a variety of ways to earn and redeem points for hotel stays, dining and spa services, wellbeing-focused experiences through the FIND platform, offerings through Hyatt’s wellbeing brands Exhale and Miraval; as well as the benefits of Hyatt’s strategic loyalty collaborations with American Airlines AAdvantage®, Small Luxury Hotels of the World™ and MGM Resorts International. The Companys purpose to care for people so they can be their best informs its business decisions and growth strategy and is intended to attract and retain top colleagues, build relationships with guests and create value for shareholders.