4 Key Takeaways from ITFMA ’19 San Antonio
Summary
Then on day two, attendees took a deep dive into best practices around Bill of IT/showback/chargeback, cost modeling techniques, and creating value within the organization and user community. We heard some interesting stories about unexplained noises in the night at the famous Menger Hotel in San Antonio. The hotel has been rumored to be haunted for decades, and it’s a regular stop for “ghost tours.” On top of that, several ITFMA attendees reported spooky phenomena that turned them into believers! It’s always enlightening to hear from industry experts, which is exactly what attendees can expect when they join a session with Nan Braun, CEO/Founder of Thavron Solutions and Ginger Allen, Sr. Director IT Business Management at GuideWell/Florida Blue. Nan and Ginger led an engaging, actionable session titled “Changing the Value Conversation” – sharing insight and experience on how to stop defending costs and start demonstrating value.