How to Successfully Expand Technology Throughout Your Organization
Summary
While clinical-focused solutions are often a key priority in order to maintain excellent patient care, operational and administrative technology can stagnate. The responsibility of identifying these experts is best left to your leadership team, as they typically aren’t invested in any one solution, and can objectively assess the situation. In order to generate buy-in, you need to show users specifically how their effort will contribute to the greater good of the organization, whether it’s enhancing operational efficiency, improving patient care, boosting staff morale and/or increasing organizational transparency, just to name a few. As noted above, many team members may be reluctant to abandon their current solutions, but in most cases your new technology will only be successful if use is mandated across the organization. Work with team leaders to establish clear expectations regarding use, and ensure that users have access to proper training and support resources to remove any possible roadblocks.
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