Financial Conduct Authority raises questions over TSBs IT regression testing
Summary
This e-guide helps to break down the future fears and expectations of dozens of business leaders and tech workers.“They [TSB] are in the business of putting in fixes, but something occurs somewhere else and that suggests not enough robust regression testing was done.”In a letter to Nicky Morgan , chair of the Treasury Committee, Bailey said the severity of the incident at TSB meant it had required specialist support from IBM to help restore its platforms to pre-migration levels.During the hearing, TSB’s CEO, Paul Pester, discussed IBM’s findings, stating to the committee that IBM identified problems with applications, middleware and networking as the main causes for the downtime.In his letter to Morgan, Bailey said TSB implemented a “specific decision-making process and matrix of responsibilities to oversee and manage migration”.