Maxson Adopts New Technology to Address Mobile Workforce Efficiency
Summary
The company utilizes cutting edge technology to solve challenges designers face to maintain building code compliance for containing smoke and fire, yet meet the demand for large open space. While Richards was not directly involved in the procurement process, he worked closely with their Controller, Kris Moyle, who whittled the field of three vendors down to the preferred solution, FieldConnect. In addition, Maxson implemented capabilities for dispatch, a customer portal, onsite job quoting, workforce time tracking, and project management. This also accomplished our goal of giving the technicians more time in the field rather than coming to the office to deliver paperwork.” Two other key areas that showed marked improvement were payroll and overall revenue generation. “I haven’t calculated the exact return on investment for the FieldConnect solution,” muses Richards, “but the fact that we have set records for the last four consecutive months in amounts invoiced certainly says a lot.”
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