How to collect customer feedback with Connectif | Redegal
Summary
This article explains how to collect post-purchase customer feedback with Connectif in an e-commerce context. It shows two automation options: a website popup flow and an automated email flow. The article also describes how to store ratings and comments in custom fields, segment users, and turn positive feedback into public reviews. It emphasizes using the collected data to spot friction points, improve the customer journey, and increase conversions and retention.
AskAI Classifications
Sectors
Retail and Commerce
E-Commerce software
Functions
Marketing and Advertising
Marketing Automation
SEO Software
