Flybits raises $35 million to personalize customer experiences with AI
Summary
But Flybits leverages an unlimited amount to create far more personalized and relevant recommendations than ever before, all in an effort to help financial institutions deliver real time lifestyle banking that gets at their customers’ deeper needs. This new investment will only continue to fuel those efforts.” Flybits was founded in 2013 by Dr. Rahnama, a visiting professor of machine intelligence at the MIT Media Lab. This enables the firm’s customers to surface investment options for folks who received bonuses, for instance, or extend credit card holders access to exclusive lounges and travel insurance when they arrive at the airport. Another Flybits component called Concierge integrates with digital channels and sends alerts and notifications that promote relevant products, services, and offers. Rahnama says this latest funding round will enable the company to grow its stateside headcount as it develops a plugin marketplace and commercializes Flybits’ AI and machine learning patent portfolio.
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