Zendesk Expands Amazon Web Services Support to Make Customer Data More Actionable

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“Customer experience teams will no longer be let down by disconnected and siloed systems that don’t share a complete picture of the customer,” said Adrian McDermott, president of products, Zendesk. “Customer information shouldn’t only be used to resolve tickets, it should become a part of a company’s competitive advantage,” said Dustin Lawler, VP of Technical Services, Datadog. The Zendesk Events Connector is part of the larger effort for Zendesk Sunshine to further accelerate the ability to free customer data and allow developers to build out functionality with the tools they love – entirely on open standards with the security, scalability, and reliability of AWS at its core. Zendesk serves businesses across hundreds of industries, with more than 145,000 paid customer accounts offering service and support in over 30 languages. Zendesk Sunshine is an open and flexible customer relationship management (CRM) platform built completely in the public cloud on Amazon Web Services, Inc. (AWS).

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Customer Service Software SaaS Help Desk Software

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