AccuLynx Includes Multifaceted Customer Support Program With All Software User Licenses
Summary
AccuLynx’s customer support starts from the day a roofing company purchases the software, and continues throughout the entire duration of the relationship. -In-depth, one-on-one system set-up and training sessions customized to fit a user’s schedules and needs from the moment they become an AccuLynx customer and any time a refresh is needed -Weekly live training webinars with Q&A on a variety of topics and features -Step-by-step “How-to” guides and videos always available on-demand in the AccuLynx Knowledge Base Both telephone and online support are provided to every AccuLynx customer at no extra cost so users can get immediate answers if questions arise. For larger groups, the company also offers AccuLynx University, a customized program which can be conducted onsite at a customer’s facility. “We know how important a role software can play in the success and growth of a contracting business,” said Mike Stein, CEO of AccuLynx. AccuLynx is a preferred vendor of CertainTeed, GAF and Owens Corning, and has direct integrations with QuickBooks, ABC Supply, EagleView Technologies, SkyMeasure by CoreLogic and others.
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