Banner Bank Selects C2 Systems’ Covalent Loan Origination Platform for Consumer and Business Banking
Summary
Covalent will serve as a next-generation, unified platform that seamlessly incorporates customer-facing digital channels to a robust underwriting engine that enables decision and pricing automation, and post-decision management that includes closing document production, e-contracting and a bi-directional bridge into the bank’s loan servicing system. With the fully integrated Covalent toolset, the expectation is that processes previously taking days or hours will be shortened to minutes. In today’s marketplace, this translates to offering a highly intuitive user interface coupled with an artificial intelligence engine that enables quick, high quality, consistent decisions, and fully-integrated e-contracting—all from the customer’s handheld device.” “Delivering an exceptional client experience is always a top priority for us at Banner Bank, which is what led us to C2 Systems,” said Craig Sievertsen, senior vice president, small business & consumer lending director, Banner Bank. We seek partners who understand how our industry needs to continually evolve in order to earn our clients’ business—Stephen Sargent started this company for the same reasons. In much of the banking sector where the norm continues to be outdated and disconnected software, C2 offers an opportunity for financial institutions to provide an exceptional client experience using tools on par or better than those custom developed by the biggest players in the industry.