IntelePeer Announces Availability of Atmosphere® Social Messaging
Summary
Enterprises can leverage IntelePeer’s APIs and built-in integrations to add social messaging as a communication channel, increase customer engagement, and streamline processes across the business with Atmosphere® CPaaS. Today’s consumers and employees expect to interact with businesses the same way they connect in their personal lives, including social media and messaging. Users can also leverage open APIs to develop custom applications while reducing the complexity of delivery and administration. “With almost 3 billion people worldwide using social media to connect with friends, family, and the brands they purchase from, it’s not a question of if businesses need to adopt social media channels, it’s when and how,” said Robert Galop, Chief Marketing Officer at IntelePeer. With our voice, messaging, ready-to-use applications, open APIs, and analytics, companies can build and integrate communications-enabled workflows to create world-class customer experiences and improve business processes through automation.