How Can You Motivate Better Performance From Within?
Summary
According a recent Wall Street Journal article, many HR professionals are “frustrated that managers don’t have the courage” to give constructive feedback. In an interview, UCLA business professor Samuel Culbert said that employee performance reviews should be dispensed with altogether because annual reviews don’t promote candid discussions about problems in the workplace or their potential solutions. The Harvard Business School’s “Working Knowledge” page ran an article by James Heskett, one of the HBS faculty, in which he called into question the main objective of employee performance reviews. To provide the basis for compensation decisions?” He concluded that we don’t do a good job of establishing or communicating objectives. Too often, employee performance reviews are an exercise with no apparent purpose, except to satisfy a regulatory requirement or follow a decades-old policy.
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