Behavox Announces the Launch of Voice Biometrics and Its Newest Language Functionalities Within “Behavox Voice”: Mandarin and Cantonese
Summary
In addition to voice biometrics, new capability highlights include Chinese speech transcription, keyword spotting functionality and distinct language identification from audio. Behavox’s dedicated Voice Lab recognized a few glaring problems when they embarked on the integration of Mandarin and Cantonese into Behavox Voice – both languages are difficult to distinguish from audio, speakers frequently switch between the two languages, there is a general lack of data available for Cantonese, and finally, Chinese characters are logograms, representing words or phrases rather than sounds. A novel feature of the new Chinese language capabilities within Behavox Voice is the model’s ability to recognize characters instead of words (like in English and Spanish). Behavox is a fast growing, pioneering People Analytics company that helps organizations transform behavior in the workplace. The key problem facing management teams is discovering, promoting, and scaling employee behaviors that drive success.