How I automated almost all work in CRM

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Summary

The article describes how the author automated most CRM work using an LLM and a set of SQL-driven workflows. It explains how the system segments contacts, scores reactivation priority, and classifies people into statuses such as Hot, Warm, and Cold. It also shows how the workflow reduces duplicate outreach, handles delivery limits, and tracks message outcomes. The piece emphasizes practical CRM automation for Telegram-based lead management and follow-up operations.

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Communication and Collaboration Developer and IT Infrastructure General Communication

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