Save time with Bulk Update

General News

Summary

Have you ever needed to update several tickets at the same time? With Request Tracker’s Bulk Update feature, you can perform the same action on several tickets simultaneously. Starting in the Query Builder, first create a search that finds the tickets you need to update. When you have search results that meet your criteria, select Bulk Update from the RT submenu.

Classifications

industries
No industries detected
applications
Customer Service & Support

AskAI Classifications

Labels
No AI classifications detected

Linked Companies