Lloyds Bank uses community effort to push out DevOps
Summary
During a presentation at Chef’s first major ChefCon event outside the US, Lloyds Banking Group’s DevOps chief discussed the cultural challenges in supporting fast, secure software development. Mark Howell, head of DevOps at Lloyds Banking Group, describes how, for years, the retail bank’s internet platform had separate developer and operations teams. Given banking is a regulated industry and that any change could impact millions of users of the mobile or internet banking platforms, the IT operations team needed the time to ensure that any code pushed into the production environments passed the required security, stability and compliance requirements of the business Separation of the two teams meant developers did not understand why the delays were necessary. Security and compliance are considered first-class citizens, right at the front of the DevOps process, rather than at the final stage in IT operations, to ensure software can be moved into production as quickly as possible. Rather than the centre of excellence being the place to execute DevOps on behalf of the rest of the business, the focus is strategic, looking at branding and a vision.
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