Cloud Integration: One Platform, Diverse Users
Summary
The future of cloud integration platforms may belong to vendors that step up to truly understand diverse users and then deliver what they require to be successful. The vendor wants to expand the solution platform to shepherd and enable this symbiotic approach to business and IT working together for more effective integration processes. Equally helpful, interactive assistance tools focus on quickly resolving errors by showing the most likely solutions in order of relevance. The UI has become an essential element for usability in cloud integration platforms and obviously has inspired a great deal of innovation to benefit all users. For cloud integration platform vendors, providing outstanding user experiences – for diverse users – is an invaluable differentiator About the author: Julie is an independent consultant and industry analyst for B2B software solutions, providing services to vendors to improve strategies for customers and target markets, products and solutions, and future direction.