iFood adopts agentic payments
Summary
iFood is rolling out agentic payments inside its AI assistant Ailo across WhatsApp and its own app. Zoop built the feature, which lets the assistant access a customer’s saved card credentials and confirm payment inside the chat. iFood is releasing the capability gradually and expects full availability within a month. Zoop also plans to extend the payment protocol to other Prosus companies such as Decolar, Sympla, and OLX, and eventually sell it to outside marketplaces and e-commerce sites.
AskAI Classifications
Sectors
Hospitality and Travel
Event Management
Fintech, Banking and Payments
Functions
Sales and Customer Experience
Developer and IT Infrastructure
Customer Support
Linked Companies
Sympla Internet Soluções S.A.
$5M to $10M
Zoop
$50M to $100M