Ubots QX monitors conversation quality

▤ Summary

Ubots launched Ubots QX, a tool that monitors the quality of digital conversations between companies and consumers across text and audio channels. The product analyzes 100% of conversations instead of small samples and supports both historical review and real-time monitoring. It also flags security risks, such as when a user types a password in a chat with a financial institution. Ubots says the solution works with chatbots from other vendors and already processes large volumes of conversations under a monthly plus usage-based pricing model.

▦ Linked Companies

Ubots

$1M to $5M