Capacity acquires Chilean AI customer support startup Chattigo

Acquisitions

▤ Summary

Capacity acquired Chilean AI customer support startup Chattigo for an estimated $60 million. Chattigo brings AI-driven customer interaction management across 15 digital channels, including automation for service, sales, collections, and marketing. The deal adds WhatsApp technology, Spanish language support, and operations in Chile and Mexico to Capacity’s platform. Capacity plans to use these capabilities to expand in Latin America, Spain, and the United Kingdom.

◇ AskAI Classifications

Sectors
General
Functions
Sales and Customer Experience Developer and IT Infrastructure Customer Support

▦ Linked Companies

Capacity
$10M to $25M
Chattigo
$1M to $5M