Companies Turn to Services Providers to Source Specialized Skills Required to Compete in the Digital Economy, But Few Manage This Growing Workforce Well
Summary
To tap into specialized talent, organizations increasingly rely on the external workforce, which includes contingent workers such as freelancers and independent contractors, and services providers such as IT consultancies and marketing agencies. In particular, they are a valuable source of the specialized skills companies need to compete in today’s digital economy, such as artificial intelligence, machine learning, blockchain, data science, robotics and the Internet of Things. The study reveals many staggering statistics, including: Approximately 11% of respondents take much more rigorous approaches to managing and extracting value from their services providers. In the study, more than 1,000 senior executives in 24 industries across 21 countries were surveyed to understand the role of services providers in getting work done, how they are managed and their impact on business performance. On Ariba Network, buyers and suppliers from more than 4.1 million companies and 190 countries discover new opportunities, collaborate on transactions, grow strong relationships, and build healthy supply chains.
Classifications
AskAI Classifications
LabelsLinked Companies
