Keeping the human in the finance loop
Summary
Microsoft has started production deployment of wave one for Dynamics 365 Business Central and made the update available to online customers. The release expands AI agent capabilities with Payables Agent, Sales Order Agent, and an upcoming Expense Agent. These agents automate multi-step finance and sales workflows while keeping a human in the approval loop. The article argues that finance leaders must rethink controls, approval thresholds, and oversight as AI takes on more work inside ERP processes. It also highlights Braintree’s readiness review service for businesses that want to assess and govern these agents before go-live.
AskAI Classifications
Sectors
Retail and Commerce
E-Commerce software
Functions
ERP and Process Management
Developer and IT Infrastructure
ERP Software
