Winning ways with Windows 10 updates
Summary
The key change to staffing is that Windows 10 creates the necessity to perform OS and application testing on a far more regular basis. From a process refinement perspective, with each roll-out of a Windows 10 release, the IT department must focus on ways to reduce the time and effort involved in delivering it to the company. Gartner recommends documenting all repeatable processes and creating “test scripts” for specific applications to make the next release easier and faster. This individual will monitor what is new in the OS, create or obtain training materials for users when needed, and assess timeliness and success of each roll-out. However, as processes are refined and IT becomes accustomed to the new pace of change, the amount of time, and sometimes the number of people, required to complete the task will decrease.