Chorus.ai Named a 2019 Hot Vendor in Conversational Intelligence by Aragon Research
Summary
Specifically, Chorus.ai was included within the section, “Hot Vendors in Conversational Intelligence.” According to Aragon Research, “The emerging conversational intelligence market is enabling organizations to predict customer or prospect behavior by using AI-based voice analytics 1 .” Aragon identified four Hot Vendors with interesting and cutting-edge products, services, or technologies. “There is a plethora of tools focused on improving the efficiency and effectiveness of sales calls and touting an AI component,” said Jim Lundy, CEO of Aragon Research. “Chorus received the Hot Vendor recognition because of its AI- and NLP-enabled platform that records, transcribes and provides a summary of key discussion points and metrics that took place in a sales call.” Founded in 2015, Chorus.ai’s Conversation Intelligence Platform identifies and helps teams replicate the performance of top-performing reps by analyzing their sales meetings. Customers like Zoom, Outreach, Qualtrics, Adobe, and GitLab ramp new hires to productivity 30-50% faster and see an increase in quota attainment from 20-to-100%.