Freshdesk Acquires 1CLICK

Acquisitions

▤ Summary

Freshdesk, a provider of SaaS customer support software, acquired live video chat and co-browsing platform 1CLICK.io.The acquisition, which followed the close of a $50m Series E financing, will deepen Freshdesk’s real-time chat support capabilities.It will enhance customer support teams’ abilities to provide service through the platforms and channels their customers prefer, including mobile, with integrated HD quality video and voice chat services.Founded in 2012 by Hrishikesh Kulkarni, CEO, 1CLICK provides a real-time visual communication platform for online businesses.The company was incubated out of NSRCEL at IIM Bangalore, and was backed with seed funding from a consortium of investors featuring Naru Narayanan from The Chennai Angels and Blume Ventures.

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industries
Entertainment
applications
Accounting and Taxes

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▦ Linked Companies

Charleston Wrap
$100M to $250M