Cherwell to Deliver Integrated Cloud Management Services with New Application Available via Amazon Web Services Quick Start
Summary
Seamless Cloud Workflows: Support for Amazon CloudWatch and AWS Config events trigger automatic incident creation to ensure priority observations are quickly and efficiently managed to resolution. Strategic Cloud Management: Using ITIL standard processes for governance and approvals, Cherwell’s application can provide complete visibility. The ability to access AWS cloud services from a common ITSM Self-Service portal offers customers improved productivity through automated provisioning, incident creation and configuration management database updates. AWS Marketplace is a curated digital catalog that enables customers to find, buy, deploy, and manage third-party software and services for their businesses. Cherwell’s adaptable platform has enabled thousands of organizations to modernize their business operations with customizable service management, automation, and reporting across the enterprise.