Connected Field Service Solution Empowers Field Service and Manufacturing Companies
Summary
CFS for Manufacturing seamlessly integrates IoT machine data with field service systems, providing service professionals and technicians with real-time proactive information about field assets, delivered via the cloud to their mobile devices. MCA Connect’s Connected Field Service solution for Manufacturing is built on the Microsoft Dynamics 365 platform and utilizes Azure Power BI and IoT Devices. “The ability to create reports in real-time helps technicians to increase their capacity to improve first time fix rates,” says Claude Watson, CEO of MCA Connect. MCA Connect, global systems integrator and Microsoft Dynamics Gold Partner, understands the ins and outs of the manufacturing ecosystem and can provide the right end-to-end solution for your business, whether it is integrating your new and old tech stack or filling in process gaps. With MCA Connect on your team, you’ll gain complete visibility to proactively address business challenges and boost customer loyalty.