Case Study: AlertEnterprise - AIG Unifies Security and Customer Service as a Business Enabler
Summary
FREMONT, Calif.--( BUSINESS WIRE )--AlertEnterprise Inc., the leading physical-logical security convergence software company, today announced the completion of a new case study profiling American International Group, Inc.’s (AIG) successful deployment of Enterprise Guardian and Visitor Identity Management software to secure more than 185 locations. AIG’s tradition of expertise is rooted in understanding the trends driving insurance needs, and how to help others manage their risk proactively. Looking to move away from decentralized system silos, and inefficient and error-prone manual processes, AIG implemented an AlertEnterprise Physical Identity and Access Management (PIAM) system, including Visitor Identity Management, that unified their security, automated their processes, enhanced customer experience, and reduced operational cost. AlertEnterprise software provides true prevention of insider threats, fraud, theft, sabotage and acts of terrorism by overcoming vulnerabilities and blended threats across Information Technology, Operational Technology (OT), Physical Access Systems and Industrial Control Systems. Purpose-built for protecting critical infrastructure in key sectors, such as utilities, oil and gas, airports, federal agencies, financials, pharmaceuticals and healthcare, AlertEnterprise solutions deliver industry-specific situational awareness with continuous monitoring and incident management.