Last Week In Venture: Better ER Software, Synthetic Video, Voice Ordering, And Churning Out Of ...
Summary
The company’s software uses AI to help triage incoming patients, presents information from various sources (medical charts, test results, etc. Horror is watching trained professionals straining to read important details rendered in tiny fonts on dim, low-res screens in under-lit hospital rooms. There’s an astonishing amount of room to improve, and I hope more design and product folks turn their attention to making this and other types of critical software more usable. Novo Labs is wagering its “conversational commerce service” will help large restaurant chains operate more efficiently if they bypass the human tasked with listening to your order and punching it into the point-of-sale (POS) and kitchen ticketing system. On its website , the company says its service features direct menu and POS integration, scalable infrastructure, and the ability to connect to a human if needed.