From Boeing to Samsung: How bad decisions drive product failures
Summary
Every so often, Ill look at a product — like, for example, a roll of ribbon or a bottle of water — and find myself completely blown away by all the steps it took to bring it from concept to my hands as a consumer. This was apparently an aircraft that was incredibly difficult to fly and -- in an analogy to the movie industry adage of "well fix it in post" -- the company decided to compensate for the flight challenges with code. What is clear is that the company has to identify the problems found by reviewers, and determine if it can produce a reliable product, or whether the Fold really was too early for the market at this time. Belief in own infallibility: If the trash-can style Mac Pro has an epitaph on its tombstone, it will be the statement, "Cant innovate, my ass" made by an Apple exec at its launch. Next time you pick up a product, no matter how simple, take a moment to marvel at the incredible worldwide human effort that went into transforming raw resources into the object you now hold in your hand.