BankDhofar highlights customer-centric innovation at Customer Experience Forum 2026

▤ Summary

BankDhofar used the Customer Experience Forum 2026 to showcase its customer-centric transformation agenda. The bank highlighted mobile banking, mobile branch services, and outreach efforts aimed at improving accessibility and financial inclusion. It also emphasized its use of voice-of-customer programs, analytics, and AI-driven customer insights to improve service delivery. The article positions BankDhofar as a bank investing in digital engagement and customer experience capabilities rather than announcing a specific new product.

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