TCN Receives 2019 CUSTOMER Magazine’s Product of the Year Award
Summary
“We are proud to be recognized as a market leader in the contact center industry as we continue to innovate and enhance our technology offerings to meet the business needs of our customers,” said Terrel Bird, CEO and co-founder of TCN. “We are proud to be recognized as a market leader in the contact center industry as we continue to innovate and enhance our technology offerings to meet the business needs of our customers,” said Terrel Bird, CEO and co-founder of TCN. “With nearly two decades of experience in communications technology, TCN continues to help companies become and remain personalized, perceptive, proactive, and progressive enough to engage the consumer of today and of tomorrow.” Over the last year, TCN has expanded its communications technology with new features to its contact center platform such as speech analytics, enhanced compliance tools and omnichannel offerings. TCN serves various Fortune 500 companies and enterprises in multiple industries including newspaper, collection, education, healthcare, automotive, political, customer service, and marketing.