Bidgely CARE Solution Brings Artificial Intelligence to Utility Customer Service
Summary
MOUNTAIN VIEW, Calif.--( BUSINESS WIRE )-- Bidgely has expanded its industry-first UtilityAI solutions into utility customer service centers with the introduction of CARE . Bidgely’s patented disaggregation technology behind the CARE solution applies machine learning algorithms to utility meter data in order to create an itemized list of energy usage in the home by appliance. A ction Advisor: Personalized recommendations to increase CSAT; program enrollment; and use of targeted rebates, incentives and rate plans that drive customer retention. Bidgelys mission to be a trusted AI partner helps utilities solve daily challenges related to home energy management, customer satisfaction, operational efficiency and new revenue models. With roots in Silicon Valley, the company has invested $30M in R&D, retains 30+ data scientists and brings a passion for AI to utilities serving residential customers around the world.
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