‘SaaS is dead,’ they say – the reality is more nuanced

▤ Summary

The article argues that SaaS is not dead, but that AI will force software vendors to deliver clearer business outcomes. It says companies do not replace deeply embedded SaaS systems quickly because those tools already hold data, workflows, and controls that AI needs to work well. The piece also notes that AI is more likely to move inside SaaS platforms than sit outside them as a separate layer. It concludes that SaaS vendors will need to shift from selling access to selling measurable value and results.

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