Baxi glitch leaves POS agents stranded

▤ Summary

Baxi is dealing with a multi-week transfer outage that has left thousands of POS agents unable to complete customer money movements. The disruption has caused failed transfers, delayed reversals, and significant reputational damage for agents who depend on daily commissions. Baxi says its technical team is working with banking partners to restore service, but it has not offered a firm timeline. The incident is pushing some agents and customers toward rival providers such as Moniepoint and OPay, while highlighting the fragility of payment infrastructure under heavy transaction growth.

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