Astute Bot Recognized by UK National Innovation Awards for Blending Human and Artificial Intelligence
Summary
COLUMBUS, Ohio--( BUSINESS WIRE )--Astute today announced its digital self-service chatbot product, Astute Bot , has been named a runner-up in the 2019 National Innovation Awards , presented by the Directors Club United Kingdom, in the category of Blending Human and Artificial Intelligence. Astute Bots innovation is rooted in its ability to blend artificial and human intelligence to provide an optimized CX. It allows companies to provide the 24/7, instant, omnichannel support consumers demand while empowering them to interact with brands on their own terms. Other companies recognized in this years National Innovation Awards include Genesys, Jacada, Concentrix, Unbabel, and Personify XP. "Our mission is to give companies the tools they need to create amazing customer experiences while gathering valuable insights and enabling future growth.