SME Day: How AI is accelerating operational efficiency
Summary
The article examines how Colombian SMEs and larger organizations are adopting AI to improve operational efficiency, automate workflows, and strengthen competitiveness. It highlights reported gains in cost savings, customer service, error reduction, and faster response times when companies use autonomous or agentic AI systems. It also warns that rapid adoption is creating governance and cybersecurity gaps, especially around Shadow AI and unapproved applications. The piece points to a growing need for formal oversight, security controls, and integrated systems as companies move toward autonomous enterprise models.
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Accounting and Taxes
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IT Management Software
Endpoint Management
Backup & Recovery
