AI monitoring in the tram: More safety in the passenger compartment?

▤ Summary

BSAG is using an AI system to monitor the passenger area of a tram and detect aggressive behavior. The goal is to trigger alerts quickly when a situation escalates and improve safety for passengers and staff. The piece also raises privacy and ethics questions around how the system distinguishes normal interactions from real threats. It highlights that the technology is meant to support, not replace, human judgment.

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