Marchex AI Innovators Featured at Two International Artificial Intelligence Conferences
Summary
Marchex’s head of artificial intelligence and Chief AI Scientist, Junmei Zhong, Ph.D., presented at the third International Conference on Innovation in Artificial Intelligence and the fourth IEEE International Conference on Big Data Analytics joint event in Suzhou, China on March 16 th . Dr. Zhong was the chairperson of this conference and delivered a presentation regarding Marchex’s AI and Natural Language Processing (NLP) work on customer churn prediction. The featured speaking engagements and presentations resulted from each conference’s peer review process that selected Marchex-authored papers for the events. This purpose-built solution leverages machine and deep learning algorithms and AI-powered conversation analysis functionality designed to help enterprise brands solve complex, industry-specific business challenges in managing, monitoring, and tracking phone calls at scale. With the intelligence and insights from Marchex’s conversational analytics solutions, brands are empowered to optimize their media spend and accelerate sales.
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