StubHub fined $1.2M by UK market watchdog over hidden fees, ordered to refund more than 50,000 customers
Summary
StubHub UK was fined by the UK competition regulator for hiding mandatory fees until checkout and was ordered to refund more than 50,000 customers. The CMA said the platform used drip pricing and broke consumer law by not showing the full ticket price upfront. StubHub admitted the issue, settled early, and received a reduced penalty. The case highlights tighter enforcement around pricing transparency across online businesses and shows that resale ticket platforms remain under regulatory pressure.
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