'I was in denial with the idea of quick commerce’: BigBasket founder Hari Menon

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BigBasket founder Hari Menon is stepping down as CEO after nearly 15 years and will remain on the board. The company shifted from scheduled grocery delivery to quick commerce after rivals and consumers pushed the market toward 10-minute delivery. BigBasket now operates more than 900 dark stores across more than 60 cities and says its focus is on execution, quality, and private labels. The leadership change arrives as the company tries to recover market share and improve performance under Tata Digital ownership.

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