Genesys APAC partners honored as AI customer experience sees stronger demand
Summary
Genesys spotlighted its APAC partner ecosystem at a recent summit in Bangkok and used the event to highlight growing demand for AI-driven customer experience. The company emphasized how partners help customers connect workflows, integrate AI into existing systems, and navigate regulatory and regional complexity. Award winners included NTT DATA, Tata Communications, Nexon Asia, ITOCHU Techno-Solutions, and QPC Australia. The article also shows how enterprises are using Genesys Cloud and partner services to modernize contact centers and move toward agentic orchestration.
Classifications
industries
HealthTech
applications
ERP & Process Management
AskAI Classifications
Labels
Cloud Services
Unified Communications
IoT Solutions
Linked Companies
Tata Communications
$1B+
Nexon Asia Pacific Pty. Ltd.
$50M to $100M