Market research firm posts double-digit growth

▤ Summary

Explain Market Research has passed £3 million in annual turnover after winning and renewing contracts across utilities, energy, water, and public sector clients. The company says its growth comes from rising demand for customer insight and evidence-based decision-making. It also highlights expanded work with Ordnance Survey and a place on Northumbrian Water Group’s framework ahead of the PR29 regulatory period. The firm employs 80 people and delivers around 14,000 customer surveys each month through its Telephone Insight Hub.

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