When the robot calls: speed instead of being put on hold

▤ Summary

Zweirad Union is using a voicebot called EIKI to speed up dealer acquisition for its Saxonette e-bike brand. The company needed a way to contact 1,800 bicycle shops with only two employees handling outreach. The bot makes it possible to automate large parts of the calling process and shorten a task that would otherwise take months. The piece highlights how AI can support sales work when teams need more scale and efficiency.

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