Human capital trends, the AI gap

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Summary

Deloitte’s latest human capital report highlights a growing gap between AI investment and workforce readiness. The article says most AI budgets go to technology purchases and implementation, while only a small share supports training and employee well-being. It also shows that many companies recognize the importance of AI and coordination across processes, but far fewer have achieved tangible results. The report argues that companies need stronger digital literacy, continuous learning, and practical application of new skills to close the adoption gap. It frames human capability, not just technology, as the main factor behind long-term business performance.

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